Privacy Notice
We take your right to privacy seriously. Please read below for details of how we process your personal information.
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
We do not collect cookies on this webpage, however Google may collect cookies and you should be notified of this on entry to the site.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you for contact purposes.
We use the information that you have given us in order to:
Contact you about a sale or commission
Send your product to you
Request feedback following a sale or commission
We will not share your information with any third party unless legally obligated to do so.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting us at our email address.
How we store your personal information
Your information is stored within our email account and any correspondence we have with you. Our email account has two step verification on log-in, in order to keep this secure.
We will keep your name and email address for two years from your last sale. We will then delete this information from our email account and any messages we have from you.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at flotsamjetsam.crafts@gmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk